Above and beyond, as always! My great uncle planned to fly out from Michigan to look at homes in Prescott Valley for a single day, but doesn't use the internet, texting, or emails. After learning what he wanted, Paula printed out and sent him all the information by mail for the perfect house, which he immediately put an offer on once seeing. She handled the negotiations and all out-of-town communications promptly and with professionalism. As always, we would highly recommend her to anyone!